What our communities say after three years — not after the proposal.

"Jessica Reyes has been diligent and responsive in her interactions with me at Old Towne Condominiums. I know that if I cc her on a message to Michael, she will acknowledge any concern promptly and make sure that Michael is aware. I regularly recommend that unit owners cc Jessica whenever they have an issue."

"I've belonged to a condominium association for 34 years and spent 20 as a board member. Over time the association has hired four management companies. CPE has been the best by far. Sara is our property manager and a great partner — honest, professional, and accountable. She takes personal responsibility for the quality and timeliness of her work, and is undeniably essential to the operations of the association."

"Doug has assembled an excellent staff. Joel has been exceptional in handling our financial accounts with superb professionalism. Sarah, our property manager, has been exceptional — committed to resolving issues quickly and judiciously. As president of Foxwood II Condominium Association, I could not ask for two better people to work and cooperate with."

"Our condo association needed to replace several property management companies in recent years. CPE has been excellent. With CPE's assistance we orchestrated and completed a $500,000 property upgrade. The top-notch professionalism of Doug Newman, Mike Milazzo, and Jessica Reyes makes the day-to-day handling of property management issues — and major projects — very manageable."

"Mike and Matt have been really good. They outshined our old property management company. Definitely like that they'll talk to you on the phone. They are responsive. They seem like they care. Thank goodness Birmingham On The River made the switch!"

"CPE has been our property management for over three years, far and above our previous management company. We've been fortunate to have Jen Drumm as our liaison — extremely professional, handling big and small issues, treating residents with great courtesy. Jen and Doug have had almost daily contact with our HOA. Top-notch company."

"I work with a client tenant living in one of the apartments managed by CPE. For years we had argued with the old management team that there was something wrong with the pipes. Mike and Doug were wonderful — they found a pipe that was infiltrated, paid for a hotel for him for two nights, and replaced the carpet. He is home, doing well."

"Doug Newman and his staff at CPE are second to none. I had a major flood in my home this year and CPE helped me every step of the way. Maintenance calls are replied to immediately and handled the same. The vendors that work with CPE are outstanding — the property has never looked better."

"I had owned a condo for years and had been getting nowhere with the board and the management company on a water/drainage issue. A business associate referred me to Doug Newman, who took the time to meet with me and was extremely helpful. I was most impressed with his knowledge of the state statute and his willingness to assist. I'm happy to refer."

"As a unit owner, I'm extremely satisfied with CPE. Mike Milazzo and Jessica Reyes demonstrate an exceptional level of professionalism and consistently go above and beyond. They are prompt and responsive in emergency situations, adhere strictly to established protocols, and uphold our declarations, rules, and guidelines. I'd highly recommend their services."

"Mike Milazzo is fantastic to work with. Responsive, organized, educated, and always on his A game. 10 out of 10 property manager. Would highly recommend!"

"Doug and his team are the best around. Doug consistently pushes the norms of HOA management and is a forward-thinking leader in the industry — and the best in the New Haven area."

"Last year I missed the notice of property fee changes. Coupled with the language barrier, I was at a loss. I sought help from Claudia at CPE. She was dedicated to helping me solve the problem and reduce the losses. I felt very warm inside, and was especially grateful for their help."

"Jessica Reyes has assisted us in editing, preparing, and distributing documents for a wide range of projects. She exceeds expectations in the areas of teamwork, communication, and technical skills."

"I have high praise for CPE. I have worked with both Doug and Jen Drumm and have found them both good listeners — if a problem comes up, it's addressed immediately. A great company."

"Leigh, as our full-time Property Manager, Hester in her part-time Management Office role, and John, their assistant, provide terrific service. Jamaar adeptly manages the building's maintenance. Rodney and Gary are incredible at the Front Desk of University Towers. CPE has strengthened the staff team significantly since coming on board."

"Leigh Podchaiski at CPE Property Management Solutions is a terrific manager. She is the most knowledgeable about running a co-op apartment building. She is always kind and considerate with all the tenants and handles problems efficiently and in a timely manner."

"I pretty much stick to myself, so I don't really interact with many employees and am still getting used to the new policies and procedures — but John and Leigh have been fantastic. Knowledgeable, helpful, and willing to assist whenever needed."

"Staff are helpful and friendly, making my stay here at UT enjoyable."

"CPE's Leigh Podchaiski, John, Jamal, and most front-desk staff deserve five stars. Thanks."

"My sincere appreciation goes to Leigh, Hester, and John for their professionalism, responsiveness, and dedication to the building and residents of UT. Whether it's helping with tenants' paperwork, handling maintenance requests promptly, helping with unit alterations, or addressing rental concerns with care — their efforts are genuinely commendable."

"Leigh Podchaiski, John Cifarelli, and Hester VanRhor have always been friendly and helpful at University Towers."

"We've come to appreciate how much better and more professionally managed UT has become since Leigh Podchaiski assumed her Property Manager role. Leigh effectively maintains communications between the BOD and shareholders, handles sensitive employee matters with emotional intelligence, and brings real out-of-the-box thinking. She's a problem solver. It's obvious she's invested in the betterment of University Towers' people and property."

"Leigh Podchaiski deftly oversees a multitude of areas and manages the entire A-team — John and Hester are great assistants in the office. I can't say enough about the rest of the team in all departments, from the front desk to maintenance. Every employee does an excellent job, and they do it with a smile."

"My HVAC company has been dealing with CPE on many condo projects in the shoreline, and honestly can't be more happy with their system and communication. It's so much better to deal with a property manager than a condo association. They translate our language to the unit owners in a great way. Nothing but smoothness."

"I work for a national mortgage lender, and every condo loan requires a lender review questionnaire. I requested one and Doug responded quickly — promised completion the next day, with PayPal and credit card payment options. As soon as payment was received, he emailed the completed questionnaire. I deal with a large number of management companies and seldom experience this commitment to excellent service."

"We deal with a number of property management companies. I can tell you firsthand that CPE is 'a cut above' when it comes to responsiveness, communications, and payment — which is so important as a restoration company. There's a clear difference from our perspective, and that makes our work easier and more efficient."